Foire aux questions
Q. What are these t-shirts made from?
A. Our Vitality Running World Cup T-shirts and vests are made from 100% recycled polyester, the equivalent of 6 plastic bottles worth and are certified as environmentally friendly. They are a great premium material for running in. You can read more about the material here https://repreve.com/discover
Q. What is repreve?
A. Repreve You can read more about Repreve her https://repreve.com/discover Q. What size should I get? A. Our size guide is very important. Our t-shirts may be larger than you would expect so please ensure you read it carefully and if not sure, go for a smaller one than normal.
Q. I want a t-shirt for a child what can I do?
A. For 2020 we do not offer childrens t-shirts but we recommend purchasing the XXXS male t-shirt which is the smallest t-shirt we have fitting a chest of 30” a typical teenager sized chest.
Q. Can I return it if it doesn’t fit me?
A. Due to these being personalised garments we cannot offer returns if t-shirts are not fitting as expected, please do read the size guide and if in doubt measure your chest, around where your heart is.
Q. How long will this take to get to me?
A. Due to us personalising each t-shirt, we expect delivery in the UK to be up to 7 days, Europe to be up to 10 days and the rest of the world up to 14 days.
Q. Can I pay for faster shipping?
A. In 2020 we are not offering a faster service but will look to offer this in future years.
Q. I haven’t received my t-shirt what should I do?
A. Please wait up to 7 days for UK, 10 days for EUR and 14 days for ROW. If after this time your t-shirt hasn’t arrived please email email@example.com
Q. How do I ask you a question?
A. Please email us at firstname.lastname@example.org and we will do our best to get back to you within 24 hours.
Q. Can I have a different country option to what you have made available?
A. The flags offered, match the UN list of recognised nations, for 2020 we cannot offer any further flags we are afraid. If you believe one is missing please contact email@example.com to let us know.
Q. What size is the cap?
A. The cap is one size only but has an adjustable strap to mean it should fit most teenagers and adults.